Another couple weeks have passed, and we’ve got another development update on Version 3.0 of Easy Digital Downloads. Here are your changes since the last update.<\/p>\n
In the past refunding items and orders didn’t quite follow basic tenants of the Generally Accepted Accounting Principles, or GAAP for short. This could create difficult situations in support when coming back to an order weeks, months, or even years later, to determine what was actually done with an order. Refunding an order was an all or nothing experience. If you wanted to remove a single item, it was completely removed from the order. As you may have experienced, this was less than ideal.<\/p>\n
In EDD 3.0, we’ve completely changed how refunds operate. Refunds are now a specific type of ‘order’. Since a refund is similar to an order, they exist in the same database table with a type of ‘refund’. They also have related order items, which are the specific items refunded. You can refund some or all of the items from an order. Refunds can also have their own transaction IDs. We’ve worked up a user experience that I think will highlight this process here:<\/p>\n