# Resend Receipt

An admin can resend a receipt on behalf of the customer via the order details. To resend a receipt go to Downloads > Orders > open the order in question > Email tab and click the Resend Receipt button.

![](https://easydigitaldownloads.com/wp-content/uploads/2024/06/Markup-on-2024-06-27-at-114200.jpg)Enable customers to resend receipts
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The Resend Receipt extension allows users to resend their receipts by entering the Payment ID, Purchase Key or License Key (if using the [Software Licensing](https://easydigitaldownloads.com/downloads/software-licensing/) extension*)*. This will work for both guest purchases and registered user purchases. If a customer’s download link has expired, this form will also allow them to receive a new download link via email.

### Setup

After installing the [Resend Receipt](https://easydigitaldownloads.com/downloads/resend-receipt/) plugin, create a new page and add the shortcode:

```
[edd_resend_form]
```

You may add additional text to this page as well to provide instructions to your customers.

![](https://easydigitaldownloads.com/wp-content/uploads/2022/07/6184ccdb49e66.png)![](https://easydigitaldownloads.com/wp-content/uploads/2022/07/6184ccdba9494.png)#### Settings

Resend Receipt settings can be found by navigating to ***Downloads → Settings → Extensions.*** There is an option to Enable Admin Notification. Check this box to receive a notification when a user resends their receipt.

![](https://easydigitaldownloads.com/wp-content/uploads/2022/07/6184ccdbf0e2f.png)### Per-Download Option

By default the ability to resend purchase receipts is enabled for all Downloads. You may choose to disable this feature on a per-download basis.

![](https://easydigitaldownloads.com/wp-content/uploads/2022/01/Screenshot-2025-01-07-144824.png)