# Videos / songs play in the browser instead of downloading

 Sometimes when selling audio or video files, the purchased file will open in the browser instead of providing the customer with a file download dialog. There are a number of reasons this can happen and several different solutions to the issue.

 **File download method**

 In the *Misc* tab of the Easy Digital Downloads' settings page (Downloads → Misc → File Downloads), there is an option called "Download Method". This can be set to either *Redirect* or *Forced*. See our [FAQ](https://easydigitaldownloads.com/docs/what-is-the-difference-between-forced-download-and-redirect-download/) on this setting for an explanation of the difference.

 The easiest way to make files download instead of playing in the browser is to set the Download Method to *Forced*. That will resolve it in most cases.

 In some cases using *Forced* will result in corrupted files. If this occurs, see alternative options below.

 **Serve files through Amazon S3**

 [Amazon S3](https://aws.amazon.com/s3/) is one of the most popular and reliable file hosting / delivery services available. If using the *Forced* download method is not an option for you, or you simply want an incredibly reliable and secure file delivery system, Amazon S3 is an excellent option. Our [Amazon S3 extension](https://easydigitaldownloads.com/downloads/amazon-s3/) makes it easy to connect to your S3 account and will handle file delivery in a secure, reliable manner that will also force files to download instead of playing in the browser.

 **Serve files through Dropbox**

 [Dropbox](https://dropbox.com) is an incredibly popular file hosting / syncing service used by millions. It can also work very well for reliably and securely hosting files sold through Easy Digital Downloads. Our [Dropbox File Store extension](https://easydigitaldownloads.com/downloads/dropbox-file-store) lets you easily connect your store to Dropbox and will resolve all issues with files playing in the browser instead of downloading.