Easy Digital Downloads support

June 16, 2022: Recently, a group of emails were sent regarding an expiring discount code. If you received one of these emails, please accept our sincerest apologies. These were sent in error during a maintenance window.

The included discounts are past expiration and no longer work. We’ve taken steps to ensure these emails will not be sent again.

Hey there! Let’s solve some problems together.

We’ve created helpful resources to better inform our users on what to expect, how things work, and how to solve unexpected problems. Before opening a support ticket, please review the following resources to see if any of them meet your immediate needs.

Documentation: Getting Started | Developer | Troubleshooting | Refunds

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Topic *How can we help you?Pre-Sales QuestionTechnical SupportAccount/Billing Support

I need techincal help with...Choose a common area...An ExtensionEasy Digital Downloads

What extension can we help with?Choose an extension... Acquisition Survey ActiveCampaign Add to Cart Popup Additional Shortcodes Advanced Reports Advanced Sequential Order Numbers AffiliateWP All Access All Access Pass Amazon S3 Ascent Astra Authorize.net Payment Gateway Auto Register AWeber Braintree Cailo Campaign Monitor Campaign Tracker Check Payment Gateway Checkout Fields Manager Coaching Pro Color Commissions Compare Products Conditional Emails Conditional Gateways Conditional Success Redirects Content Restriction ConvertKit Coupon Importer Custom Deliverables Custom Prices DGWork Digital Badge Digital Download Discount Code Generator Discounts Pro Discounts Widget Download Email Attachments Downloads As Services Dropbox Duplicate Downloads EDD - Coming Soon EDD ClickBank Gateway EDD Cross-sell and Upsell EDD Disable Purchase Receipt EDD Download Images EDD Email Reports EDD Empty Cart EDD Favorites EDD Featured Downloads EDD Message EDD Prevent Checkout EDD Purchase Gravatars EDD Purchase Rewards EDD Social Discounts EDD Store Hours EDD Variable Pricing Descriptions EDD Wish Lists Extended Pass External Products FastSell Flancer Fraud Monitor Free Downloads Frontend Submissions Gateway Fees GetResponse Git Download Updater Gravity Forms Checkout Hello! Commerce Hide Download Invoices iOS App JollyFolio Karma Digital Keep Add To Cart Lambada Lattice License Free Download List File Names Lock Downloads to IP Mad Mimi Mailchimp MailPoet Make Manual Purchases Market Marketeer MaxMind Fraud Prevention Mayosis Noise Noor Olam Password Meter PayPal Commerce Pro Payment Gateway PayPal Payments Advanced PayPal Pro and PayPal Express Per Product Emails Per Product Notifications Personal Pass ProductPress Professional Pass Purchase Limit Pushover Notifications for Easy Digital Downloads QR Codes Quota Recapture Recently Viewed Items Recommended Products Recurring Payments Resend Receipt Restrict Content Pro Member Discounts Reviews Shoppette Simple Shipping Slack SOFORT Banking Software Licensing Stocky Stripe Pro Payment Gateway Terms Per Product Themedd Upload File User History Variable Pricing Switcher Vendd Wallet Widgets Pack Zapier

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