Support
Hey, welcome to our Support Forums! If you’re having any trouble with Easy Digital Downloads, we’ll do our best to assist you.
Our Support Team are based in the United States (CST) so please be aware of time differences.
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- Forum
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EDD 1.9 Beta
Please post all issues and questions related to the beta version of 1.9 here.
- Last response 3 months, 1 week ago
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Basic Support
Have questions about the plugin, or basic support issues? Ask them here!
- Last response 1 hour, 11 minutes ago
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Priority Support
For priority support members who need more in-depth assistance.
- Last response 4 hours, 22 minutes ago
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Developer’s Forum
Have a question about Easy Digital Downloads developer's API? Building a gateway and need help? Ask here. This forum is not for regular support questions.
- Last response 7 hours, 47 minutes ago
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EDD iOS Mobile App Support
Post all questions about the EDD iOS mobile app here.
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Last response 1 week, 1 day ago
by
Andy Fragen
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Extensions
If your support question is related to any of the add-ons available, ask it here.
- 2Checkout Payment Gateway (14, 130),
- ActiveCampaign (0, 0),
- Affiliates Pro (77, 458),
- Amazon FPS Gateway (1, 4),
- Amazon S3 (106, 912),
- Audio Player (47, 510),
- Authorize.net Payment Gateway (19, 216),
- Aweber (20, 187),
- Balanced Payment Gateway (4, 33),
- BitPay Extension (13, 183),
- BluePay Payment Gateway (1, 1),
- Braintree (9, 49),
- Campaign Monitor (5, 42),
- Check Payment Gateway (15, 75),
- Checkout Fields Manager (23, 145),
- CleverReach Extension (0, 0),
- Clickbank Payment Gateway (6, 25),
- Clockwork Connect Extension (0, 0),
- Coinbase Payment Gateway (5, 19),
- Commissions (62, 392),
- Conditional Success Redirects (4, 27),
- Constant Contact (2, 12),
- Contactology (0, 0),
- Content Restriction (70, 483),
- Cross-Sell and Upsell (8, 48),
- CSV Coupon Import (7, 50),
- CSV Product Importer (7, 59),
- Currency Converter Extension (13, 69),
- Custom Prices (50, 389),
- Cybersource Gateway (0, 0),
- Discount Code Generator (1, 4),
- Download Email Attachments Extension (5, 26),
- Download Image Watermark (4, 19),
- Duplicate Downloads Extension (2, 13),
- Dwolla Gateway (1, 4),
- EDD Galleries Pro (3, 35),
- EDD Slider (1, 1),
- EDD Social Discounts (56, 587),
- EDD Social Links (6, 35),
- Email Templates (7, 52),
- Envato Integration Extension (0, 0),
- ePay.bg Gateway (0, 0),
- FastBill Integration Extension (0, 0),
- FirstData Payment Gateway (3, 101),
- Freshbooks Gateway (7, 37),
- Frontend Submissions (224, 1,718),
- Gateway Fees Extension (7, 24),
- GetResponse (12, 115),
- GoCardless Payment Gateway (2, 22),
- Google Analytics eCommerce Tracking (4, 11),
- Google Checkout (5, 98),
- Gravity Forms Checkout (9, 67),
- iContact (0, 0),
- iDevAffiliate (5, 43),
- iPay88 Extension (1, 2),
- JVZoo Affiliates Extension (10, 126),
- Mad Mimi Extension (2, 4),
- Mail Chimp (23, 222),
- Mailigen Extension (0, 0),
- Manual Purchases (40, 330),
- MaxMind Extension (2, 16),
- MerCado Pago Gateway (6, 67),
- MOLPay Extension (0, 0),
- MOLPay Payment Gateway (1, 19),
- Moneybookers / Skrill Gateway (10, 71),
- Multisite Control Extension (2, 29),
- MyNewsletterBuilder (0, 0),
- Nexmo Sale Notifications Extension (0, 0),
- PagSeguro (10, 131),
- Password Meter Extension (3, 65),
- Paymill Payment Gateway (8, 118),
- PayPal Adaptive Payments (169, 1,462),
- PayPal Pro and PayPal Express (54, 524),
- PayTrace (0, 0),
- Payza Payment Gateway (4, 34),
- PDF Invoices (44, 490),
- PDF Stamper (40, 480),
- Per Product Admin Notifications (11, 85),
- Per Product Emails (6, 26),
- Points and Rewards (13, 81),
- Product Reviews (23, 214),
- Product Support (12, 100),
- Purchase Limits Extension (21, 139),
- Pushover Notifications (3, 6),
- Realex Extension (2, 19),
- Recommended Products Extension (5, 41),
- Recurly Checkout (2, 3),
- Recurring Payments (93, 680),
- Restrict Content Pro Member Discounts (3, 37),
- Sales Recovery Extension (11, 112),
- Screenshots Extension (8, 46),
- Sendloop (1, 22),
- ShareASale Extension (1, 8),
- Simple Shipping (49, 336),
- Social Login Extension (39, 344),
- Software Licensing (458, 3,597),
- Stripe.com Payment Gateway (107, 865),
- Swipe Checkout (1, 1),
- TenderApp Single Sign On (0, 0),
- Twilio Connect Extension (0, 0),
- Upload File Extension (5, 37),
- User History (8, 46),
- Variable Pricing Switcher (5, 49),
- Vertical Response Extension (0, 0),
- Volume Discounts (11, 79),
- Warrior Forums Licensing (3, 20),
- WePay payment Gateway (77, 647),
- Widgets Pack (12, 74),
- Wirecard Extension (1, 10),
- Wish Lists Extension (14, 133),
- Wysija (9, 31),
- Zendesk Single Sign-On (5, 26)
- Last response 1 hour, 11 minutes ago
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Feature Requests
Have a feature you would like added? Post about it here. This forum is not for support requests.
- Last response 5 days, 10 hours ago
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Themes
Questions regarding to official EDD themes go here.
- Last response 1 day, 4 hours ago
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Plugin Conflicts
If you have a problem with Easy Digital Downloads conflicting with another plugin, post it here.
- Last response 1 day, 7 hours ago
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Theme Conflicts
If you have a problem with the plugin conflicting with your theme, post it here.
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Last response 1 week, 4 days ago
by
chriscct7
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Translations
Want the plugin translated into your language, or need help doing so? Post all questions related to translation here.
- Last response 2 weeks, 5 days ago
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Version 1.8 Beta
Please post all questions and issues related to the beta version of 1.8 here.
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Last response 6 months, 2 weeks ago
by
iroony
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Version 1.7 Beta
Post all bug reports and suggestions for the version 1.7 beta here.
- Last response 9 months ago
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EDD 1.9 Beta
