How do I get updates for extensions?

There are two ways to get updates for your Easy Digital Downloads extensions.

1. Via automatic update notifications in your WordPress admin. For automatic updates, your license keys must be activated. See below
2. Manually update the plugins by downloading the new version from http://easydigitaldownloads.com and uploading it to your site.

Where can I get my license keys?

When you purchase an extension you will receive an email with your key listed in it.  Example below.

If you don’t have access to that email you can log into
https://easydigitaldownloads.com/your-account/ and get them.  When you first log in you’ll see a screen similar to the one below. Click on Licence Keys in the left nav and you’ll see the keys for each of your products.

Where do I enter my license keys?

Under Downloads → Settings → Licenses you’ll see the fields for entering your keys.

How do I update my extension once I have the license key in the right place?

Updates work just like plugins installed from WordPress.org.  You’ll get a notification in WordPress that you have an update, and you simply click the update link.

How to manually activate / deactivate URLs for a license?

If your extension has a limited number of sites you may run it on then when you hit that maximum you can’t license it on any more.  If you want to unhook it from a past site and make a license available for a new site you can do that under
https://easydigitaldownloads.com/your-account/.  Click on Licence Keys tab on the left, and you’ll see the details for your products.

Once you’ve done that you’ll see something like the image below:

Note the number of activations, 1/1.  That means all have been used.  To change that, click on Manage Sites, as shown above.

Then you’ll see something like the image below:

Click Deactivate Site and then you’ll see something like the image below:

Simply put in a new URL and you’ll be able to use your license key on that site.

Can I renew my license if it expires, or do I have to get a new one?

You may renew the key you have without having to buy a new key.
We have complete docs on how to renew an expired key.

If I choose not to use the automatic updates system may I update my extensions manually?

Yes you certainly may!

Step 1: download the latest version.  Log into https://easydigitaldownloads.com/your-account/ and click on the Downloads tab in the left column.  Then you’ll see something like this:

Click the filename and it will prompt you to download it.

Step 2: upload the new file.  Traditionally this is a tedious process, but we recommend a plugin called Easy Theme and Plugin Upgrades to make things much easier.  First install that plugin via your WordPress admin interface.  Then follow these directions:

1. Go to Plugins > Add New and click the Upload tab at the top of the page.
2. Select the zip file for your Easy Digital Downloads extension.
3. Select “Yes” from the “Upgrade existing plugin?” option.
4. Click “Install Now”.