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[New] EDD 3.0 is here! – Massive Reporting Improvements (+ More)

Illustration: rocket ship in the sunrise

🎉 This is a big day for digital creators!

Today we are beyond-excited to announce that Easy Digital Downloads version 3.0 is here!

A few weeks ago we started using EDD 3.0 on our own website. We are, after all, one of our own biggest customers. Meta. 😵‍💫 It’s running great!

What’s New?

The first thing you should know about EDD 3.0 is that behind-the-scenes it’s been completely rebuilt with a custom database structure. This custom structure is faster, more scalable, and more robust than anything happening in the WordPress community.

This new database structure begins a new era for your EDD shop. Our future together is brighter than ever. Grab your shades. 😎

EDD 3.0 lays the groundwork for us to give you new –more powerful– features faster.

Use Improved Reporting to Make Business Decisions

The first place you’ll see our hard work shine is with reporting. First, head over the Downloads > Reports you’ll find a new dashboard full of actionable data. These reports load blazing fast!

Screenshot: EDD 3.0 Reports Tab

The focus of our new Reporting area is to empower you as a business owner to know where you’re at and how to make improvements. 

  • Monitor and learn with 40 new reports accessible with one click
  • The entire reporting interface has been redesigned from the ground up to give you the data you need, when you need it.

Each report view is designed to give you valuable insights that you can put to use right away.

Screenshot: EDD 3.0 Customer Report

For example, click on Customers and immediately see the average revenue per customer or who your top 5 customers are.

Screenshots: EDD 3.0 customer reports

Manage Orders and Refunds with Ease

Managing orders in 3.0 is more consistent and reliable. 

In EDD 2.0 customer purchases were under ‘Payment History’. From now on we’ll call them ‘Orders’.

Screenshot: Payment History now called Orders
Payment History = Orders

The Orders listing has a refined look with prominent order Number and visual Status makers.

Animated Screenshot: EDD 3.0 New visual status markers

Refunds

Issuing a refund has been redesigned to give more accurate reporting. Just click Edit to view/edit an Order. Next, click the Initialize Refund button. Select the items to refund, or all of them, and click Submit Refund. That’s it! The refund will begin processing.

Animated Screenshot: EDD 3.0 Refund Process

Add and Organize Downloads Faster

Your Downloads (products) screen has refinements too. Easily access Categories and Tags right from the same screen.

Screenshot: EDD 3.0 New Categories and Tags Tabs

Create and edit Downloads with the Block Editor! With the Block Editor you’ll be able to make beautiful product pages with visual layout controls.

Screenshots: EDD 3.0 editing Download with block editor

Reorganized for Simplicity

The Downloads sidebar has been reorganized. Items are grouped by task.

Screenshot: Side menus compared

There is a new status bar at the top of your WordPress Dashboard. Easily access reports, settings, store status, and more right from there.

Screenshot: EDD 3.0 top admin bar

Migration from 2.x to 3.0

When you upgrade to EDD 3.0 a simple migration process will run to update your store to the new database structure.

Animated Screenshot: EDD 3.0 Upgrade Database
  • Please make a backup copy of your database before running the upgrade, it’s safe, but not reversible
  • Consider running the upgrade on a staging copy of your website first
  • If you’re using the Aelia Currency Switcher plugin be sure to install and activate Multi Currency before the migration. Learn more here.

Command Line

For larger sites and advanced users, you can also run the upgrade via WP-CLI with this command:

wp edd v30_migration

Add-on Compatibility

Over the last year we’ve been releasing updates to our official add-ons that include in support for Easy Digital Downloads 3.0, so assuming you’ve been keeping your extensions up to date, you should be ready to go from day one!

EDD 3.0 Helps Your Business Grow

EDD version 3.0 is faster and more scalable. We’re here to help you grow your business and have more time to focus on other tasks.

Selling in multiple countries? EDD can display and accept payments in multiple currencies. You can easily migrate from third-party tools like Currency Switcher by Aelia with any EDD Pass.

Upgrade today for free. Don’t have EDD? Grab an EDD Pass or SiteGround Managed EDD Hosting to get started selling!

  • To upgrade your existing site, log in to your site, and go to Plugins. Find Easy Digital Downloads on the plugin list and click upgrade.

🌐 Want to help translate EDD to your language? We’ve made it easier! Click here to get started.

👂As always, we love to hear your feedback, just contact us via the support page.

Onward!

Chris Klosowski
President of Easy Digital Downloads

Chris Klosowski

About Chris Klosowski

Chris Klosowski is the President of Easy Digital Downloads. He has been working with Easy Digital Downloads for nearly 10 years, and focused on professional WordPress Development for 15 years.

@cklosowski

12 comments

  1. Chris Klosowski

    Congratulations to the entire team on the very (very) long road to EDD3.0! Pat yourselves on the back for a job well done. I can’t wait to ensure the performance improvements from the new DB schema and use the new reports!

    1. Chris Klosowski
    2. Chris Klosowski
  2. Chris Klosowski

    Congrats EDD team! I’ve been looking forward to this release for a long time and I am so happy to see it out! Can’t wait to nerd out over the new database improvements.

    1. Chris Klosowski
  3. Chris Klosowski

    I have about 4000 download on my site. My upgrade failed and can not be completed.

    Please publish a video for “wp edd v30_migration” and “run via WP-CLI ” on large site.

    1. Chris Klosowski

      Hi Milad, sorry to hear you had an issue with the migration. If you could contact our support team directly, we’d be happy to further assist you.

      Please submit a request here: https://easydigitaldownloads.com/support. Our team is awaiting your reply.

      As things like this can be unique to each individual site, we can get a better sense of what might be the issue with your specific case and provide a resolution.

  4. Chris Klosowski

    So with version 3 we can no longer add items to an order or change the item that was ordered after payment?

    1. Chris Klosowski
  5. Chris Klosowski

    I cannot upgrade the database, I cannot find the link in the EDD dashboard.
    In the “orders” panel I read “Easy Digital Downloads needs to upgrade the database.

    Orders will be available when that has completed.” but cannot find the link. Obviously I cannot see the orders that has been generated with 2.x versions.

    Can you tell me where is the link to upgrade DB? I cannot access to WP CLI

    1. Chris Klosowski

      Hello Simone. I’m sorry that you are having this difficulty. There should be a button that says ‘Begin the upgrade’ right at the top of your Downloads page on the WordPress dashboard (YourWebsite.com/wp-admin/edit.php?post_type=download). There could be some sort of unusual issue on your website. Please contact support. The team is ready to help – https://easydigitaldownloads.com/support/.

  6. Chris Klosowski

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