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Easy Digital Downloads Documentation
Documentation, Reference Materials, and Tutorials for Easy Digital Downloads

Reports

Under Downloads > Reports, you can find various reports and graphs to monitor your store’s sales and income.

Payment Gateways

Payment Gateways report provides you order data for each payment gateway. This can be used to understand the most popular gateway or help with troubleshooting issues around unexpected pending or failed payments.

Terms

Gross Sales is the total quantity of downloads sold.

Net Sales is the total quantity of a downloads sold minus any items that have been fully refunded (items with a partial refund are still included).

Gross Earnings is the sum total of the earnings, before discounts, fees, and taxes.

Net Earnings is the sum total of the earnings after discounts, including fees, less taxes. When reported for specific downloads, fees applied to the entire order are not included.

Export

The Export tab allows you to export various store data and logs to CSV. Available exports:

  • Earnings Report
  • Sales and Earnings
  • Orders
  • Taxed Orders
  • Export Customers
  • Taxed Customers
  • Download Products
  • API Request Logs
  • File Download Logs: A log for every time any file is downloaded, no matter how many times. CSV includes Date, Downloaded by, IP Address and Product File