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Easy Digital Downloads Documentation
Documentation, Reference Materials, and Tutorials for Easy Digital Downloads

Troubleshooting Emails

If your emails are not being delivered, it is likely that your website is unable to deliver emails. The easiest way to resolve this is to send emails through an SMTP server.

If you have your own SMTP server or wish to send emails through Gmail (or similar), install and configure the  
Configure SMTP plugin.

If you do not have your own SMTP server or are unsure how to setup the 
Configure SMTP plugin, we recommend using Mandrill, a free service offered by MailChimp:

  1. Create a free account at
  2. Install and configure the wpMandrill plugin

Emails should now be properly sent based on the conditions specified.

If you do not wish to use Mandrill or your own SMTP server, 
SendGrid is another great option.

There are also a large number of other SMTP options available from the plugin repository.