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Easy Digital Downloads Documentation
Documentation, Reference Materials, and Tutorials for Easy Digital Downloads

EDD Slack – Integrations

Easy Digital Downloads – Frontend Submissions

If Frontend Submissions is active, the following Triggers become available:

  • New Vendor Application
  • New Vendor Product (If Vendors are given permission to create Products)
  • Vendor Product Edited (If Vendors are given permission to edit their Products)
  • New Vendor Contact Form Submitted
  • New Vendor Feedback (Requires Reviews to also be active)

Interactive Notification Support

The following Frontend Submissions Triggers support Interactive Notifications, provided different conditions are met. You are able to Approve or Deny the following Vendor actions directly from Slack:

  • New Vendor Application (If new Vendor Applications are not set to be auto-approved)
  • New Vendor Product (If new Vendor Products are not set to be auto-approved)
  • Vendor Product Edited (If new Edits to Vendor Products are not set to be auto-approved)

Easy Digital Downloads – Software Licensing

If Software Licensing is active, the following Triggers become available:

  • New License Key Generated
  • License Key Activated
    • Note: Activating manually from the Licenses screen does not trigger this.
  • License Key Deactivated
    • Note: Deactivating manually from the Licenses screen does not trigger this.
  • License Upgraded

Easy Digital Downloads – Commissions

If Commissions is active, the following Trigger becomes available:

  • New Commission

Easy Digital Downloads – Purchase Limit

If Purchase Limit is active, the following Trigger becomes available:

  • Purchase Limit Reached

Comments on Downloads (If they’re enabled)

While not exactly an “Integration”, by default Easy Digital Downloads does not provide support for Comments on Downloads. However, if you enable it yourself or through another plugin, the following Trigger becomes available:

  • New Comment on Download

Interactive Notification Support

This Interactive Notification is unique in that it has two versions: One for when your site is set to manually approve Comments and one for when it is not.

If you are manually approving Comments on your site, you have the ability to Approve the Comment or mark it as Spam. Otherwise, you only have the ability to mark it as Spam.

Note about Server-side Caching:

License Activation Triggers are now specific to Activation/Deactivation via EDD’s web API.

This can cause problems in some server configurations due to server-side caching. edd_action=activate and edd_action=deactivate URL Parameters should be excluded from caching on your site’s homepage to ensure that everything works correctly.

Easy Digital Downloads – Reviews

If Reviews is active, the following Triggers become available:

  • New Review on Download
  • New Vendor Feedback (Requires Frontend Submissions to also be active)

Easy Digital Downloads – Fraud Monitor

If Fraud Monitor is active, the following Trigger becomes available:

  • Suspected Fraudulent Purchase

Interactive Notification Support

You can utilize Interactive Notifications to mark a Payment as Valid or mark it as Fraud from directly within Slack. When you do this, the Log attached to the Payment will state the action taken and say that it was done via EDD Slack and by which Slack User.

Easy Digital Downloads – Recurring Payments

If Recurring Payments is active, the following Triggers become available:

  • New Subscription Created
  • Subscription Cancelled
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