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We’re excited to help you sell your digital creations and build your business. To do that, let’s make sure that you can receive all of our emails.

Quick Links

  1. Why Allowlist?
  2. How to Allowlist

Why is this important?

Many e-mail and internet service providers have aggressive programs filtering systems to block unwanted e-mails (also known as spam).

That’s a good thing. But most entrepreneurs agree the current system is far from perfect. Often these programs block e-mails that you actually want to get.

Solution: Allowlist (Whitelist) Emails from EDD

When you allow emails addresses that you want email from, email providers use your list to make adjustments to their overall filtering system which in turn helps the entire internet world!

đź“ť In the past some people called this ‘the whitelist’ or ‘whitelisting’ but ‘allowlist’ is the more modern preferred term.

How To Allowlist

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your email app customer service team for help.

Also if you forward us their answer, then we will add it on this page for others.

Gmail

  1. In your inbox, find an email from support@easydigitaldownloads.com (try your welcome email)
  2. Drag this email to the “primary” tab of your inbox.
  3. Add us to your contacts in Gmail!
    • First, open up the email from support@easydigitaldownloads.com.
    • Then hover your mouse over the sender’s name. From the popup, click More Info.
  4. You’ll see that all our emails will go to your primary folder in the future!

Outlook.com / Office 365

If you have a Hotmail, Outlook, or Live address, these instructions will work for you.

  1. First, log in to your Microsoft account and click the 9 dots on the left to pop out the menu. Click Outlook here to open your email account.
  2. After logging in to your account, click the gear icon and search for Safe senders and domains.
  3. Type easydigitaldownloads.com into the domains field and click Save.

Microsoft Outlook (Desktop)

If you’re using Outlook on your computer, these instructions will help you to whitelist our emails.

  1. From the Home tab, click the Junk dropdown.
  2. Then, from the dropdown, click Junk Email Options.
  3. You’ll see a window open up. Click on the second tab here, labeled Safe Senders.
  4. Now click Add to create a new entry in the list. In the popup, type @easydigitaldownloads.com, including the leading @ sign. Then click OK.
  5. And finally, click OK again to save. That’s it!

Apple Mac Mail

If you’re on a Mac, we’ll show you the easy way to add us to your allowlist.

Open up Mail and look to the top left of your screen. Click Mail and then click Preferences from the dropdown.

From the icons along the top, click Rules.

Next, click the Add Rule button.

We’re going to create a new rule as follows:

  • Description: Type any description so you can easily find your rule
  • If any of the following conditions are met
  • From contains support@easydigitaldownloads.com
  • Move message to mailbox: Inbox

Click OK to save your new rule!

Yahoo! Mail

Hover over the sender’s email. Select “Add to contacts”. That’s it! You’re done!