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Migrating to Recapture FAQ

You might have heard the news last week — Jilt is shutting down their email marketing service and winding things down. Current Jilt customers will want to migrate to Recapture’s abandoned cart recovery ASAP. Here is a migration guide and commonly asked FAQ about migrating to Recapture from Jilt for Easy Digital Downloads.

We’ve partnered with Termageddon, the policy solution for your EDD store

At Easy Digital Downloads we’ve partnered with Termageddon to assist store owners with generating legal documents such as a Privacy Policy, Terms of Service, End User License Agreements, and Disclaimers.

It’s clear that Termageddon can help EDD store owners generate legal documents that are tailored to their types of products or services that they sell.

Abandoned cart recovery with Recapture for Easy Digital Downloads

Over the last few months, we’ve been using Recapture to recover abandoned carts on our own Easy Digital Downloads-powered stores. We switched to Recapture due to their tight integration with EDD and several unique, compelling features. The results have been quite positive, so we can now recommend them as the top solution for abandoned cart recovery for any Easy Digital Downloads store.

Codeable logo
Need custom development? We recommend Codeable

After working with Codeable for the last couple of years, we’re excited to move to an exclusive partnership with them when recommending custom development options to you, our valuable customer. Check out our latest post to learn more.

We have lowered prices for extension access passes

Six weeks ago we introduced a new series of purchase options for Easy Digital Downloads called Passes. These passes were set up to allow store owners to gain access to a wide selection of extensions with a single purchase at a steeply discounted rate. Today we’re here to admit that we made a mistake and have lowered the prices of the extension passes.

Introducing new Easy Digital Downloads pricing options

Today we are excited to introduce a more comprehensive set of purchase options for Easy Digital Downloads. These new options complement our All Access Pass and include three new “Pass” options that allow you to purchase access to collections of extensions with a single purchase.

Easy Digital Downloads and General Data Protection Regulation (GDPR)

Privacy Policy updates, and the emails about those updates, are so common that they are often ignored. However, as of May 25th, 2018, it is important for our users, as well as your users, to understand a new wave of changes and what they mean for our businesses. Please take a moment to learn about General Data Protection Regulation (GDPR) and why it matters to you as an Easy Digital Downloads user.

Introducing Themedd, a free theme for Easy Digital Downloads

We’re very excited to introduce Themedd, the latest addition to our family of themes.

Themedd was created to be a solid starting point for both end users and developers alike. Designed to be clean and simple right out of the box, Themedd makes it quick and easy to set up a store with Easy Digital Downloads to sell your digital products.

Join the Easy Digital Downloads affiliate program
Join our affiliate program!

Do you use and love Easy Digital Downloads? Apply to join our affiliate program and earn 10% commission on each sale when you successfully refer customers to Easy Digital Downloads!

Retiring the old support forums

Eighteen months ago, the team here at Easy Digital Downloads started the process of migrating our support system from an open forum to using Help Scout to manage our interactions with users and customers. So far it’s been a tremendous improvement that has helped us to provide top-notch support at scale. The goal of migrating from an open forum to this email-based support channel was to be able to manage support threads easier, get better reporting to where we needed improvement, and offer a more personal experience. The migration is complete and now it is time to say good bye to the forums.

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