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Easy Digital Downloads Documentation
Documentation, Reference Materials, and Tutorials for Easy Digital Downloads

License Renewal

Extensions for Easy Digital Downloads are licensed for one year at a time and are automatically renewed via recurring subscriptions.

What happens if a license is not renewed?

  1. Automatic security and feature updates will be discontinued.
  2. The download link in your EDD site profile will disappear.
  3. You will no longer have access to technical support for the item.
  4. Some functionality available to paying users will be disabled.

If I renew my license, do I need to also re-download the software and install it again?

No, the built-in automatic update system will take care of all of that for you.

If I upgrade my license today, will it automatically be extended for another year?

No, a license upgrade will not automatically extend the validity of the license key.

Example: You have a license that is due to be renewed automatically on December 1 2023. On November 1 you decide to upgrade your license to a higher one. Your next renewal date after the upgrade will still be December 1, 2023, and it will renew at the price of the package you upgraded to.

Will my extension work with an inactive or expired license?

The Pro version of EDD, Stripe Pro Gateway, and other extensions will continue to work past your license expiration or if it is not activated, however some features that are granted with your Pro license key may be disabled once your license has passed its renewal grace period.

Please note that due to the nature of software updates (such as WordPress and other plugins), there is the possibility that the extension will eventually stop working due to other updates within WordPress or related plugins. For this reason, it is highly recommended that you renew your license, but it is optional.

Can licenses be renewed early or late?

Yes.  Renewing early will extend your license from its previous end (giving you two full years).  Renewing late will give you one more year beginning from your point of renewal.

Early renewal example: If you purchased in April 2014, and renewed in January 2015 your license would expire in April 2016, giving you two full years.

Late renewal example: If you purchased in April 2014, and renewed in July 2015 your license would expire in July 2016, giving you two full years with a gap between April and July 2015.

Are there lifetime licensing options?

No. We do not offer lifetime licenses.

If I have Live and Testing servers, do I need to activate my license on both sites?

Yes, you can activate your licenses on your test server, to receive updates. This will not affect your activation count, as we do not consider local development sites as live sites. If you run into an issues where your development site uses up one of your site activations, please reach out to us and let us know.

How do I renew my license?

See this guide for renewing your license keys.

Will my license renew itself automatically?

Yes, so long as you have not cancelled the subscription. All purchased licenses create a subscription, that will in-turn renew your license key. If you choose to cancel your subscription so it will not auto-renew, you do risk your license key expiring.

How will I know when the license subscription is renewed?

We send emails in the weeks leading up to your renewal being process, as well as once the license key has been renewed.

What if I don’t want to renew?

You can log into your purchase history panel and end your subscription at any time.  This will NOT remove any support time you’ve already paid for, it will merely make it so you don’t automatically renew when your subscription time ends.