We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 14 days of your original purchase.
Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by opening a support ticket.
A few small points:
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
- We reserve the right to deny refund requests if we deem it necessary.
- We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.
If you require a refund and your request fulfills the requirements above, you may submit a Refund Request.