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Easy Digital Downloads support

Documentation, articles, tips, and communication with our friendly support team
Support Hours:
Monday - Friday, 9:00 a.m. EST - 5:00 p.m. EST

Hey there! Let’s solve some problems together.

We’ve created helpful resources to better inform our users on what to expect, how things work, and how to solve unexpected problems. Before opening a support ticket, please review the following resources to see if any of them meet your immediate needs.

Documentation: Getting Started | Developer | Troubleshooting | Refunds

Please describe your issue or question. Be brief but detailed.
Click or drag files to this area to upload. You can upload up to 5 files.
Upload screenshots, error logs, or other files to assist in solving your issue. If you are using EDD prior to version 3.1.2, include your EDD System Info file here. You can get this from Downloads > Tools > System Info.