Chris Klosowski is an eCommerce expert and lead developer of the popular WordPress eCommerce plugin, Easy Digital Downloads, which is used by over 50,000 online stores. He started building WordPress websites in 2005 and has over 18 years of WordPress development experience. His skillset includes PHP, MySQL, JavaScript, eCommerce development, payments infrastructure, API integrations, and all things back-end web development.
Chris graduated from Northern Michigan University and worked as a software engineer at the web hosting giant, GoDaddy. After GoDaddy, Chris became the Director of Technology at Easy Digital Downloads and progressed into becoming the President and lead developer of Easy Digital Downloads.
Chris is also a well-known core contributor to the WordPress open source project. Over the years, Chris has been a featured speaker at WordCamp Phoenix, and he also runs the local WordPress meetup in Phoenix area.
A little over a year ago, we announced a Easy Digital Downloads extension called Free Downloads that improved the customer experience when ‘purchasing’ a free item. Over the last year we’ve received substantial feedback from users and improved many existing aspects of the extension, as well as added some key features that will make distributing free products even easier for store owners.
Today, we’re happy to announce the next major update to the Commissions add-on for Easy Digital Downloads. Commissions for Easy Digital Downloads allows you to easily record and split revenue between multiple users. Version 3.4 brings many enhancements, including the migration to custom database tables, which will improve the performance of your commissions-enabled Easy Digital Downloads store.
After a month long beta period, Easy Digital Downloads 2.8 has finally arrived! This most recent version of Easy Digital Downloads closes nearly 60 issues including 18 bugs and 34 enhancements, many of them refining some of the core behavior of the platform.
Eighteen months ago, the team here at Easy Digital Downloads started the process of migrating our support system from an open forum to using Help Scout to manage our interactions with users and customers. So far it’s been a tremendous improvement that has helped us to provide top-notch support at scale. The goal of migrating from an open forum to this email-based support channel was to be able to manage support threads easier, get better reporting to where we needed improvement, and offer a more personal experience. The migration is complete and now it is time to say good bye to the forums.
Knowing how visitors arrive at your site is important, doubly so when you’re running an eCommerce site. Find out how the new Campaign Tracker extension for Easy Digital Downloads can help you quickly and easily visualize how Custom Campaigns are affecting your sales.
In eCommerce, data rules everything. Being able to track how and where your sales are coming from should drive the decisions you make going forward. With that idea, we are happy to announce that the Recommended Products extension has been updated to support tracking sales made that were purchased via the recommendations supplied to visitors.